Roy Rogers Restaurants

What should Frank Martinez do most the salad bar issue? Objectives 1. To touch the Inputs ~ Process ~ Outputs model 2. To illustrate the stress in the midst of standardization and innovation Case Synopsis Roy Rogers Restaurants is a fast food exemption business owned by Marriott Corporation. Roy Rogers is pursuing a schema of aggressive growth by dint of the licensing of independent prerogativees (ie., independent owners) to mesh its restaurant outlets. The case describes the humor of the prerogative industry and provides statistics on the major franchise organisations. The slay in the case foc applys on a request by a large and effectual franchisee to eliminate the salad bar in a downtown Roy Rogers location. This decision seems trivial, but, in fact, proves to grow critical consequences for the strategy of the business, and the relationship between the franchisor (Roy Rogers) and the franchisees. At the heart of the case is the tautness between innovation (ie., allowing the franchisee to orient his products and operates to the local market) and standardisation (ie., consistency in the franchise concept). This problem is particularly blind drunk in either franchise business since consistency in product and/or service offering defines value twain in the eyes of the customer and the franchisee.

Case Background and Theory This case provides an subtile vehicle to illustrate the power and pitfalls indwelling in the formulate of public presentation measurement and control systems. For any organisational physical process, managers can take on to supervise either inputs (e.g., material, labor, energy), process (e.g., ongoing work that transforms inputs into outputs), or outputs (products or services that have value to recipients). Chapter 4 of Simons, doing bar ~ Control Systems for Implementing Strategy lists the conditions that managers use to decide whether to monitor inputs, processes, or outputs. Prominent among these criteria is the effect of this choice on standardisation... If you want to ticktack a full essay, order it on our website: Ordercustompaper.com

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